Welcome to our business site! If this is your first visit to our wholesale site please review the information on this page regarding our Payment Terms, Merchandise Returns, Shipping, Packaging, and upcoming Tradeshows.
Please note that our minimum opening order is $500.00. The minimum reorder is $200.00
If you have your password and login go directly to our wholesale shopping cart, click Shop Online.
Privacy Statement
Your privacy is NIKAIA's top priority. We do not release your information to any other parties. Additionally, all credit card orders are processed via a secure server using industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of orders processed over the Internet. However, if you are still uncomfortable with submitting your personal information over the Internet for any reason, please feel free to contact us via phone or fax to complete your order
Payment Terms-Minimum Opening Order: $500.00 / Re-order Minimum: $200.00 - All first orders are credit card only - no exception.
Net 30: NIKAIA is pleased to extend Net 30 Terms to qualified customers who
provide us with the following information prior to shipment:
- Your state Resale Tax Certificate Number
- Credit References (Nikaia to provide form)
- A signed Credit Card Authorization form for VISA and MasterCard
- Customers on Net 30 Terms will have their VISA or MasterCard charged if
payment in full has not been received within 7 days of the Due Date
referenced on their invoice.
- COD is no longer available.
Retailers will lose their Net 30 privilege with late payments.
Merchandise Return Policy - The lines sold through Nikaia are all imported from Europe. We are paying substantial amount of duties to bring the goods to the USA. Our general philosophy is to carry enough inventory in Maryland to accommodate our retailers, decrease the delivery lead-time, and to alleviate their needs to carry large inventory themselves, and facilitate their reorders. We cannot accomplish these goals and take unsold merchandise too.
Defective/Missing Merchandise:
- Please inspect your shipment immediately upon delivery: Retail Partners have five (5) days from date of merchandise delivery to notify NIKAIA of any items listed on the packing slip, but which are missing from the actual shipment. Claims received after five (5) days cannot be accepted. NIKAIA will either deduct the appropriate amount from the invoice due, or will ship the missing item(s) at your option. Please inspect merchandise for damage or defects, and any such merchandise will be unconditionally replaced by NIKAIA. Please call us to obtain an RA Number prior to returning it to us via “regular” mail for replacement. Merchandise will not be accepted without a RA number..
- NIKAIA will accept returns for defective merchandise, and will replace merchandise deemed by NIKAIA to be mechanically defective for up to one year from the date of delivery to our retail partner. NIKAIA reserves the right to make such determination, and will not replace merchandise that has been clearly mistreated by the owner. At the time of sale, please refer your customers to the material description cards enclosed with each necklace for care instructions. Also, please call before you extend a credit to your clients, and unless you are dealing with a broken cord, or a broken clasp, let us examine the nature of the damage before you offer a free exchange.
Exchanges: We are available to guide you regarding your initial product
selection. However, we understand that occasionally our retail partners may
purchase styles that ultimately prove not to be as suitable as expected for
their customer base. NIKAIA will work with our committed retail partners by
accepting exchanges under the following guidelines:
- NO exchanges will be accepted for “phase out” styles.
- Merchandise returned in exchange for credit toward other products carried
by NIKAIA will be assessed a restocking fee of 20%.
Shipping
Partial Shipments: NIKAIA will ship complete whenever possible, however we
retain the right to cancel backordered items with prior notification to our
customers.
Drop ship option: NIKAIA offers this option upon special request. This
offer enables you to make the sale immediately, even though you do not have
the merchandise on hand. Your customer package will be sent via UPS with no
paperwork other than the label showing “Drop Ship” with the name of your
shop. The invoice will be sent to you via US Mail. It will include the
price of the merchandise at wholesale, the service fee for drop shipping in
the amount of $20.00, plus the shipping charge: a tracking number will also
be included for your convenience. If you need to take advantage of this
option, please call us to check availability. To proceed, we will need the
customer name, telephone number & shipping address (No PO Boxes).
Packaging
Each Rosselini necklace is packed in a gift box with velvet-bottom and velvet foam upper to protect the merchandise and prevent shifting during shipping. Each Nature Bijoux necklace will come with a satin pouch. Further, every piece in both collections comes with a Material Description Card to inform your customer about the materials used in that piece, as well as care instructions. |
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7962 Old Georgetown Road, Suite 3C; Bethesda, MD 20814.
Please call to schedule an appointment to review Rosselini, Nature Bijoux and Konplott at 301-530-8170
REGIONAL PERMANENT SHOWROOMS
- If Your Store Is Located In One Of The Following States:
FL, GA, TN, SC, NC, AL, MS
Please call Florence Smith, Director of Business Development in the South East region at 770-861-5166 or email her at Florence@nikaia.com to schedule an appointment in your store.
Tradeshows
NIKAIA exhibits at a number of fashion, accessories, and gift tradeshows during the year. Please click here or call us at (888) 767-7354 for show schedules.
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